/Get Creative with People to Solve Problems

Provided by: University of Leeds

Course Area: All areas

Course Type: Short Course

Start date: 20201026

Subjects: Computer Science, Digital Education, Digital Media, Information Technology, Internet of Things, Javascript, Knowledge Management, Networks, Product Design, Project, Software Engineering, User Experience Design, Web Applications, Web Development

Recognised by: Nesta

Price: Under £500

Delivery Method: Online

Course overview

Design thinking is a particular type of problem-solving based around the principle of user-centred design. The five stages are: understand the problem, devise a sample solution, improve that solution, test the solution, review the outcome. On this course, you’ll learn why this method of thinking is effective, how to use it, and which jobs use the process. You’ll also become familiar with how to collect the right information and data to prove a solution can work in the real world.


This course is part of the Solving Problems with Technology  program of online courses, which aims to teach you problem-building skills using design thinking, data, and planning. This program is part of the Digital Skills for the Workplace collection designed to teach you essential digital and professional skills required for the modern workplace.


This course is hosted by FutureLearn. It can be started at any time after the advertised date and is available now.

Who is this course for

This course is designed for young people who have digital skills but would like to build confidence in using digital technology in the workplace.


This may include those studying for A-levels, those who have a degree, or those who want to improve their career prospects.


The course will also be useful for anyone in employment who wants to boost their digital skills or anyone returning to the workplace who’d like to gain confidence in how working practices have evolved.

What will I learn

In this course you will:

  • Explore the use of design thinking methods
  • Hear from others about how they use user-centred design
  • Experiment with design thinking through a series of simple activities
  • Identify the kinds of problem that can be solved with user-centred design
  • Summarise the activities needed to run a successful user-centred design project
  • Develop a user-centred design mindset to approach a problem
  • Apply the Design Thinking process to a real-world problem
  • Investigate how making a testing rough prototypes helps improvement
  • Collect information and data that help prove a solution will work in the real world
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